Our Privacy Policy

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Global Gaming Solutions Limited (“GGS”) is committed to keeping your personal information secure and to adhering to best practice and the principles laid down in data protection regulations in place within the jurisdictions in which we operate. GGS is registered as a data controller and data processor with the Isle of Man Information Commissioner under registration number R003870.

This privacy policy explains how GGS will use any personal information that we may collect from you in respect of the services we provide to you.

This privacy policy covers the following:

• Our Company;
• Why do we need your information;
• What information do we need;
• What we do with the information;
• How we store your information;
• Sharing your information;
• Transferring your information to other countries;
• How we keep your information accurate;
• What we do with your information when we don’t need it anymore;
• How you can access the information we hold;
• GGS role as a Data Controller;
• The Data Protection Officer;
• Links to other websites;
• Marketing;
• Complaints;
• Cookies Policy;
• Changes to our Privacy Policy.

Our Company

GGS is a online gambling services provider that offer solutions for operators and sofware providers across multiple jurisdictions.

Why do we need your information?

GGS is obliged to operate in accordance with the framework of the laws and licensing regime in place in the jurisdictions in which it operates together with all applicable international legislation. Such laws and regulations include (but are not limited to) legislation covering financial services regulation, anti-money laundering and countering of terrorism, taxation, gambling regulation (“the applicable legislation”).

GGS also needs to receive your information to enable us to provide to you the level of services that you have requested us to provide to you.

What information do we need?

GGS will collect personal information about you at the beginning of our relationship and may also collect further information from you from time to time during the course of our relationship to ensure our continued adherence with the applicable legislation.

We will only collect personal data that is absolutely necessary for us to comply with our requirements under the applicable legislation and to enable us to provide the services you have requested us to provide.

We do not collect any personal information that is deemed to be of a “Special Category” under the applicable data protection legislation in force. (eg. information pertaining to race; ethnic origin; political beliefs, religious beliefs, trade union membership, genetics, biometrics, health, sex life or sexual orientation).

What we do with it

All of the personal data we collect is processed by our staff and is used in line with the services we are providing to you and our obligations under the applicable legislation. This may include:

• Providing proposals and engaging terms of business
• Providing services to you including the administration of client entities
• Managing assets on your behalf
• Communicating with third parties such as banks
• Communicating with Government Departments and regulators
• Licensing applications
• To assist with the prevention of financial crime and the funding of terrorism
• To undertake risk assessments as required under the applicable legislation

As the services we provide are so varied the way we use your information will be determined by what those services are. A specific list based on our agreed relationship can be provided, please contact our Data Protection Officer for further information.

How we store your information

We store all electronic personal information received within secure software which is stored and maintained on servers that provide an adequate level of data protection.

We store all non- electronic personal information received within files located in our secure premises.

Sharing your information

We may share your information with other bodies where lawful circumstances provide us to do so. These include:

• Tax and VAT authorities
• Regulators
• Law enforcement agencies
• Third party agencies such as banks
• Other regulated corporate and trust service providers (who also provide services to you outside of the our respective jurisdictions )
• Third party customer screening entities, (i.e. Risk Screen)
• Software providers and cloud server providers
• Consultants and/or agents contracted to provide services to GGS.

We do not sell, distribute or lease your personal information to third parties, unless we have your express consent to do so or are required to by law.

Transferring your information to other countries

GGS may share your information to an organisation in another jurisdiction.

How we keep your information accurate

GGS is required to ensure the personal data that we hold for you is accurate and up to date.

GGS has adopted policies to ensure that they take every reasonable step to ensure that it keeps in regular contact with its clients and customers with a view to ensuring that the information that we hold for you remains up to date and accurate at all times.

What we do with your information when we don’t need it anymore

GGS will only maintain your personal information for the minimum amount of time it is required to so by law or where the law does not stipulate a particular retention period, in accordance with our legitimate interests under our retention policy after which time it will be securely destroyed.

How you can access the information we hold

You have a right to request a copy of the information that we hold about you.

If you would like a copy of some or all of your personal information that we hold, please contact the Data Protection Officer, whose details are listed below.

You may ask us to correct or remove information that you feel is inaccurate although our legal and regulatory obligations must always be adhered to.

A Data Subject Request is provided free of charge, however we will reserve the right to charge for any Data Subject request which we may feel is excessive.

GGS’s role as a Data Controller

GGS is a Data Controller in it’s own right.  GGS may also act as a Data Processor from time to time.

Data Protection Officer 

GGS has appointed a Data Protection Officer who is responsible for the handling of Data Subject Requests and acting as a point of contact with the relevant authorities.

If you have any questions about our privacy policy or require information on the personal data that we hold on you or wish to opt out of us using your personal data for marketing purposes please contact the Data Protection Officer at the below e-mail address.

E-mail: info@globalgaming.solutions

Links to Other Websites

Further information pertaining to the operations of GGS can be found on our website at the following address. http://www.globalgaming.solutions

Our website may contain links to other websites. This privacy policy only applies to the website of GGS and GGS has no control over the other websites with regard to how they may use your personal data. GGS cannot be held responsible for the protection of privacy of information that you may provide whilst visiting the other websites.

Marketing

We will only send you information about our products and services with your express consent which you may opt out of at anytime.

Your information that we use for marketing purposes will be retained by us, in accordance with our privacy policy and until such time as you notify us that you no longer wish to receive this information.

Complaints

If you wish to raise a complaint on how we have handled your personal data, you can contact the Data Protection Officer who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data in contravention of the law you can complain direct to a supervisory authority in the member state of your  habitual residence, your place of work or the place of the alleged infringement. For your information, the data protection regulators in the Isle of Man can be contacted (as below).

Isle of Man

Isle of Man Information Commissioner’s Office

https://www.inforights.im/complaint-handling/how-to-make-a-complaint-to-the-information-commissioner/

Cookies Policy

What happens when you visit this website

What is an IP Address?

Every time you connect to the internet you are assigned a unique Internet Protocol Address (”IP Address”).  IP Addresses form part of the Transmission Control Protocol (“TCP”) which defines how electronic devices communicate with each other and allows your electronic device to communicate with websites and networks.

An IP Address is responsible for addressing, delivering and routing your online requests precisely and attaches an “electronic return address” to all your online requests and activity.

Each time you disconnect and reconnect to the internet you are automatically assigned a new unique IP address and therefore IP addresses are not inherently capable of identifying you as an individual.

The IP address will contain information pertaining to the location of your electronic device and your internet service provider (ISP Provider).

What are Cookies and why do we place them on your computer?

During the course of your visit to our website, your web browser will automatically download on to your electronic device a copy of the webpages and photographs which you view.

For a website to work properly, it needs to collect certain basic information on users and Cookies are small text only files which are stored in the Cookies folder in the hard drive on your electronic device.

Cookies allow the website to remember important information that will make your use of our website more convenient. A Cookie will typically contain the name of the domain from which the Cookie has come, the life time of the Cookie and a random generated unique number or other value. Like most websites, we use cookies for a number of purposes, namely, to improve your online experience and for analytic purposes.

What Types of Cookie are there?

There are four initial types of Cookies:-

• Strictly necessary Cookies are essential to navigate around a website and use its features, without them a user would be unable to use basic services.
• Performance Cookies collect anonymous aggregated data on how visitors use a website and are only used to improve how a website works.
• Functionality Cookies enable the user to customise how a website looks for them and remembers choices that the website user has made and allows more enhanced and personal features.
• Advertising and Targeting Cookies are used to deliver advertisements which are relevant to you, but can also limit the number of times you see an advertisement. They  can also be used to chart the effectiveness of an ad campaign by tracing users’ clicks. They are usually placed by third party advertising networks with a website operator’s permission, but can be placed by the operator themselves. They can remember that you have visited a website and this information can be shared with other organisations including other      advertisers.

Additionally, these Cookies break down into two further sub-types;

• Persistent Cookies remain on a user’s device for a set period of time specified in the Cookie. They are activated  each time that the user visits the website that created that particular Cookie.
• Session Cookies are temporary.  They allow website operators to link the actions of a user during a browser session. This starts when a user opens the browser window and      finishes when they close the browser window. Once the website user closes the browser all session Cookies are deleted.

What information do we collect from Cookies?

Our Website uses a “Functionality Cookie” named ScorchDigitalCookie and is used so that you do not have to agree to the privacy policy each time you visit the website after initial acceptance. This Cookie holds no personal data.

Google Analytics and Cookies

Our website also uses Cookies from Google Analytics to assist in analysing user activity in order to improve the website experience.  It also helps us obtain information such as the frequency of web site visits, the geographical location of our website users, the areas of the website that are of most interest to website users and the duration of their visits.

Disable Cookies and Opt Out Google Analytics

You can set your web browser to not accept Cookies. However, should you choose to not accept cookies some of our website features may not function as a result.

Website users who don’t want their data collected by Google Analytics can install a Google Analytics opt-out browser add on.

There are a number of helpful websites available that will provide guidance and will assist you in disabling your Cookies and opting out of Google Analytics.

Links to Other websites 

Our website may contain links to other websites or third party content. The links and content is provided for information purposes only and without any liability. We have no control over the contents of those sites or other resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

This Cookies policy only applies to the website of GGS. GGS has no control over the other websites with regard to how they may use your personal data. GGS cannot be held responsible for the protection of privacy of information that you may provide whilst visiting the other websites.

Changes to our Cookies Policy

We keep our Cookies policy under regular review and we will place any updates on our website and will communicate such changes to you as and when changes occur.